PROFILE

As a highly skilled and results-driven professional, I am committed to providing outstanding service with the highest quality standards. I have over three years of experience in a high-volume, fast-paced, and unpredictable environment, I continuously strive to leverage new knowledge and achieve outstanding results.

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EDUCATION

Columbia College Chicago, Chicago, IL — B.A.Fashion Merchandising

September 2021 - Present | GPA: 3.9 (Dean’s List) | Expected Graduation May 2025

Entertainment Marketing Course

Fundraising Course

Introduction to Management and Entrepreneurship Course

 

EXPERIENCE

Glo Tanning, Norman, OK — Spa Consultant

May 2021 - July 2021

• Established personal relations with customers using complete knowledge of products, equipment, and services to acquire 70% of new client memberships.

• Implemented verbal and interpersonal skills required to complete the sales process, exceeding 50 clients daily.

• Independently coordinated store location, surpassing all spa goals by 5% based on product sales and customer memberships.

Hollies FlatIron Grill, Moore, OK — Hostess, Server-Assistant

November 2019 - May 2021

• Motivated hostess and server teams to meet sales goals, increasing business by 7%.

• Mentored and oversaw co-workers, delivering an 85% customer success rating.

• Ensured customer needs with accuracy, meeting policy adherence.

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SKILLS

Fast Learner, Determined, Detail-Oriented, Problem Solving, Customer Service, Presentation-Competency, Creative, Marketing, Empathy, Patience, Improvising, Organizing, Listening, Adaptability, Leadership, Teamwork, Planning, Representing, Project Management, Graphic Design, Photography, Adobe Photoshop, Adobe Illustrator